PRIVACY POLICY


This Privacy Policy (“Privacy Policy”) describes Skillcation Private Limited (“Company”), a company incorporated under the laws of India with CIN U80902DL2021PTC376258 with its registered office at E-43, 3rd floor, Greater Kailash Part-1, Delhi: 110 048, policies and procedures on the collection, use, and disclosure of a User’s information pursuant to a User’s use of the services provided by the Company, whether existing now or in future. The Company is committed to ensuring that any use or sharing of your information with anyone shall be one only in accordance with the procedures described in this Privacy Policy.

 

The capitalized terms used in this Privacy Policy, but not defined in this Privacy Policy, shall have the meaning given to such terms in the Terms of Services (defined hereinafter).

 

Please read this Privacy Policy before using the site, the application or submitting any personal information. By using the website of the Company or by a User providing any User Information, the User consents to the collection and use of the information the User discloses on the website of the Company in accordance with this Privacy Policy, including but not limited to the User’s consent for collecting, using, sharing and disclosing information of the User as per this Privacy Policy.

  1. Other applicable terms

 

This Privacy Policy is a part of and incorporated within, and is to be read along with the Terms of Service (the “Terms of Service”). 

 

  1. Policy changes

 

The Company may change and update this Privacy Policy from time to time. Such changes may be made without prior notice, but any changes will only apply to activities and information going forward and not retroactive basis unless specified otherwise. The User is encouraged to review this Privacy Policy before accessing any services provided by the Company to make sure that the User understands how any personal information provided by the User will be used.

 

  1. Links to other websites

 

The procedures and practices set forth in this Privacy Policy describe the use and disclosure of User Information collected by the Company. The website of the Company and other systems/platforms, as available (“Products”) may contain links to other websites. Any personal information about the User collected which such User visits such websites is not governed by this Privacy Policy. The User is encouraged to exercise caution and review the privacy policies applicable to such websites before accessing them. The User acknowledges that the Company shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Products.

 

  1. Competency to contract 

 

By agreeing to these Privacy policies, a User (which a such User is a natural Person) represents that the User is at least the age of majority i.e. 18 years, and is competent to contract. Additionally, where the User is registering on behalf of and is the authorized representative of, a company, partnership, or any other legal entity, such User has been duly authorized by such entity and is permitted under Applicable Laws to accept these Terms of Service. In case the User is a natural person who is not of the age of majority or is not competent to contract, the User may not use the services of the Company, the Products or provide any information to the Company.

 

  1. Collection of information

 

The Company collects two basic types of information from a User in conjunction with a User’s use of the Products i.e. personal information, which is any information that exclusively identifies a User (e.g., the User’s name, email address, telephone number, postal address, credit card information amongst others) and non-personal information, which is information that does not exclusively identify a User but is related to you nonetheless such as, information about a User’s interests, demographics and use of the sites. The Company may automatically track certain information about you based upon your behavior on the Products. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that the user just came from (whether this URL is on the Company’s website or not), which URL that the User next goes to (whether this URL is on the Company’s website or not), the User’s computer and mobile browser information, the User’s IP address, and other information associated with your interaction with the Products.

 

Towards the provision of the services by the Company and the use of the Products, the Company shall in addition to the information described above, collect the following information from a User (“User Information”):

 

Location

Collect and monitor information about the location of your device to provide the services from the Company, pricing-related information, and other matters.

Contacts

Collect and monitor contacts and accounts information to detect references and accounts information to autofill data during processing your requests for value-added services.

Personal identification information documents

Collection and storage of the User’s PAN and other identifying information for the setup of a User’s account and for compliance with applicable laws. 

Financial SMS

Collect and monitor only transactional SMS (sent by 6-digit alphanumeric senders) about bank transactions, the names of the transacting parties, a description of the transactions, etc. to help us perform a credit risk assessment. No personal SMS is stored and collected.

Camera and video

For use of the services such as video engagement, feedback from the Company’s service providers, performance, and evaluation of the User.

Other applications

The User’s use of Zoom and other audio-visual communication software for receiving the services from the Company (including recordings of such transmissions).

In-website / app usage

The usage of the Company’s services by the User to enhance the User’s experience and usage of the services of the Company. 

Others

As may be explicitly required & requested from time to time.

 

Further, upon registering on the Products, the User may from time to time choose to provide payment-related financial information (credit card, debit card, bank account details, billing address, etc.). The Company is committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure sites of approved payment gateways that are digitally encrypted, and provide the highest possible degree of care available under the technology presently in use.

 

  1. Usage of User Information

 

In addition to the uses specified above, User Information is used by the Company that the Company considers necessary for achieving a seamless, efficient and safe experience, customized to a User’s needs and use the personal information to provide services to a User, enhance the operation of the Products, improve the Company’s marketing and promotional efforts, analyze the usage of the Products, improve the Company’s product offerings, to personalize the User’s experience and to provide the User with a better experience. The Company will not use a User’s financial information for any purpose other than to complete a transaction with a User. The processing of the User’s information is for the purposes of:

 

  1.  to facilitate the User’s requests;

 

  1. to undertake research and analytics for offering or improving Company’s services and their security and service quality;

 

  1. to share with you, updates on changes to Company’s services and their terms and conditions;

 

  1. to aid strategic development, data collection, and business analytics for Company or its partners;

 

  1. to take up or investigate any complaints/claims/disputes;

 

  1. to respond to your queries or feedback submitted by you;

 

  1. to undertake financial/regulatory/management reporting, and create and maintain various risk management models;

 

  1. for conducting audits and for record-keeping purposes;

 

  1. or selective offers and promotions;

 

  1. to enhance a User experience in relation to the application or the website.

 

  1. Storage of User Information

 

User Information in the possession and control of the Company is stored in accordance with Applicable Laws. Storage and transfer of User Information are carried out in compliance with all Applicable Laws, including without limitation, the Information Technology Act, 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011. Please note that the Products have reasonable security measures, including as mentioned in the Information Technology Act, 2000 in place to protect the loss or misuse of the User Information. Whenever a User changes or accesses the User’s account information, the Company offers the use of a secure server. However, the User acknowledges that transacting over the internet has inherent risks which can only be avoided by the User following reasonable security practices, such as not revealing account/login related information to any other person and informing the Company’s customer care team about any suspicious activity or where the User’s account has/may have been compromised.

 

Please note that the Company does not guarantee that there will be no unintended disclosures of the User Information and data provided by a User on account of a data breach, unauthorized access, security failure, etc. the Company cannot guarantee, give no warranties, and shall not be liable for breach of the security of User Information through the services of the Company due to malicious attacks, errors, commission or omissions not willfully initiated by the Company and any transmission is at the risk of the User.

 

  1. Dissemination of User Information

 

Where any service requested by a User involves a third party (such as Zoom), such information as is reasonably necessary by the Company to carry out the User’s service request may be shared with such third party and the Company may also obtain details and information from the third party on usage. The Company may also engage with other companies/ persons to perform functions such as order fulfillment, delivering packages, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. The User understands that they have access to personal information needed to perform their functions.

 

Additionally, User Information may be shared by the Company with a third-party business entity in case of any proposed merger, acquisition, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that another business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your personal information?

 

The Company may be required to disclose any information that is lawfully sought from it by a judicial or other competent body pursuant to applicable laws.

 

  1. Retention of User Information

 

The Company may, at its discretion, retain any User Information for as long as it is reasonably required as required under Applicable Laws. In case of closure or termination of a User’s account with the Company, the User may request for the deletion of personally identifiable information of the User at the time of such closure, however, the Company shall retain all information such as payment information, general usage information, and other information, as required to be retained under applicable laws.

 

  1. Cookie policy

 

A “cookie” is a packet of information stored on a browser by a server so it can be later read back. To improve the responsiveness of the site or application for the Users, the Company may use “cookies”, or similar electronic tools to collect information. Note that information and data provided by a User may be collected in a “cookie” if the User has previously provided such information and data.

 

  1. Local storage policy

 

To facilitate the provision of services by the Company to the User, the Company may store information locally on the device of the User. The User consents to the local storage of information on the device of the User for the facilitation of the services by the Company. 

 

  1. Legal requirements

 

Please note that the Company is incorporated in India and Company operates in accordance with Indian laws. The Company does not warrant or confirm that this Privacy Policy conforms to any laws other than the laws applicable in the Republic of India. In case any User is subject to any legal requirements in relation to User Information which are inconsistent or more onerous than the requirements under the laws in the Republic of India or this Privacy Policy, which legal requirements would become applicable to the Company by the use of the Products by the User or the provision of User Information, the User is restricted from using the Products and the Company does not assume any legal liability or compliances by virtue of the same. All disputes under this Privacy Policy will be subject to the courts of New Delhi. 

 

  1. Contact details

 

In case a User has any queries or any discrepancies/grievances with respect to the User Information provided by a User, in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, please contact the Company’s nodal officer by writing at: 

 

Name:                   [●]

Email:                   [●]

Phone number:      [●]

Address:               [●]

 

  1. Updates to the Privacy Policy

 

The Company reserves the right, at any time, to add to, change, update, or modify this Privacy Policy. The latest Privacy Policy will be available on this page.